信例1
Subject：Re：Invoice error
Dear Ms. Stone，
We are very sorry for the mistake which occurred in the invoice for your order. The unit price amount listed for your order of ceramic dishware sets should have been$25 rather than the$35 on the original invoice.We apologize for the oversight and have attached a revised invoice reflecting the correct charges for your order.Additionally, due to error in billing on our part, we would like to extend your deadline for payment by 30 days.Thank you for your understanding.
Sincerely, Owen Yuen, Account Manager
主题：回复：发票错误
尊敬的斯通女士：
您的订单发票上出现错误，我们为此向您致歉。您订购的陶制餐具套装单价为25美元，而非发票上误写的35美元。对于这一失误，我们向您道歉，并附上修正后的发票，上面已经对您的支付金额做了修正。另外，由于是我方在开账单时造成的错误，我们愿意将您的付款期限延迟30天。感谢您的理解。
诚挚的客户经理 欧文·元
信例2
Subject：Payment for your order
Dear Ms. Christiansen，
Thank you for your order of July 17th. We have received your letter of credit as payment for your order, but would like to bring an important error to your attention.The balance on your account is$45，800.However, the letter of credit you sent is made out for an amount of$42，750.To complete your order and avoid any delays in shipping, please remit the remaining$3050 as soon as possible.Please don't hesitate to contact our Accounting department with any questions.We appreciate your prompt attention to this matter.
Regards！
Fred Collins
主题：您的订单付款
尊敬的克里斯琴森女士：
感谢您于7月17日下了订单。我们已经收到了您寄来的用以支付这份订单的费用的信用证。不过我们要提醒您一个重大的错误，您应该支付45，800美元，可是您寄来的信用证上只有42，750美元。为了完成您的订单交易，避免任何运输上的延迟，请尽快补交其余的3050美元。如果有任何问题，欢迎您与我们的客户部联系。感谢您关注此事。
致礼！
弗雷德·科林斯
更多好用句
表达歉意
1.I am terribly sorry to tell you that a mistake has been made on the invoice No.1346./非常抱歉告诉您，编号为1346的发票上出了一个错误。
2.We are very sorry for the mistake which occurred in the invoice for your order./您的订单发票上出现错误，我们为此向您致歉。
3.I do apologize for any inconvenience it may cause./我们为由此可能给您带来的不便向您道歉。
4.Please accept our sincere apologies for the erroneous figures appearing on the invoice No.123456./我们为您开据的发票（编号：123456）上出现了错误数字，请接受我们真诚的道歉。
5.Again, we apologize for this error and for any inconvenience it may have caused./再次为我们所犯的错误和可能对您造成的任何不便，深表歉意。
指出错误
6.Accordingly, the correct Total Amount Owing should be$7500 rather than$9500./相应地，您应付的正确的总金额应是7500美元，而不是9500美元。
7.The correct unit price of the cordless drill should be$150，not$190 as indicated on your invoice./该天线电钻的正确单价应该是150美元，而不是发票上显示的190美元。
8.The unit price amount listed for your order of ceramic dishware sets should have been$25 rather than the$35 on the original invoice./您所订购的陶制餐具套装单价为25美元，而非发票上误写的35美元。
改正办法
9.We apologize for the oversight and have attached a revised invoice reflecting the correct charges for your order./对于这一失误，我们向您道歉，并附上修正后的发票，上面已经对您的支付金额做了更正。
10.Due to error in billing on our part, we would like to extend your deadline for payment by 30 days./由于是我方在开账单时造成的错误，我们愿意将您的付款期限延长30天。
11.We have taken measures to ensure that such an error does not happen again./我们已经采取了相关措施以确保此类错误不会再发生。
